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FAQs

Tony's Long Wharf Auto Body, Repair & Towing Shop

Have a towing or auto services related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What types of fleets do you service?

    We work with business fleets of all sizes, from delivery vans for small businesses to large corporate truck fleets.


  • Do you offer 24/7 emergency towing?

    Yes! Since breakdowns can happen at any time, we offer emergency towing services 24/7 to get you back on the road as quickly as possible.


  • Can you provide on-site repairs for minor issues?

    We do offer on-site services for some minor repairs. Contact us for more details and to determineif on-site repair is an option ifor you.


  • How do I become a fleet customer and access special benefits?

    By calling us directly to discuss your fleet's needs! We'll create a customized service plan which may include: volume discounts. priority scheduling, and dedicated account management.


  • Do you work with all insurance companies?

    We work with most major insurance companies. Contact us to confirm your insurance company is included.


  • Will I have to pay anything out of pocket?

    It depends. Your out-of-pocket costs are determined by your specific insurance policy and deductible. We'll provide a clear estimate and cost explanation before work begins.


  • How long does the insurance claims process usually take?

    The insurance claims process varies depending on the complexity of the repairs and your insurance company. We'll streamline the process as much as possible and keep you updated on the progress.


  • What if I need a rental car while my vehicle is being repaired?

    We can help! We'll help you arrange for a rental car. Depending on your insurance coverage, the costs may be partially or even fully covered by your policy.


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